Spa FAQ
Explore the Spa FAQs to find answers to common queries about your upcoming spa experience. From booking procedures to treatment details, we've compiled essential information to ensure your visit is seamless and enjoyable. If you have any additional questions, feel free to contact us, and we'll be delighted to assist you on your path to relaxation and rejuvenation.
What facilities do you have?
Embark on a journey of indulgence within our spa haven, where luxury awaits at every turn. Luxurious locker rooms provide a retreat for your personal belongings, setting the tone for a pampering experience. Immerse yourself in the invigorating embrace of our Eucalyptus Steam Room, offering a sensory journey of relaxation. The Turkish Dry Sauna, with its tranquil ambiance, invites you to unwind and rejuvenate. As a culinary delight, we extend the pampering beyond treatments with catered luncheons, ensuring a holistic experience. Our expansive 5000 square feet full-day spa and salon provide a spacious sanctuary for all-encompassing beauty and relaxation, promising an escape into pure bliss.
How can I make reservations?
For reservations, call 916-486-8338 or visit www.ebjspa.com. A credit card is required for appointments of two or more, parties, and all-day spa sessions. Full payment is mandatory for holidays. Advanced scheduling is recommended, and please inform us of any special considerations.
Are there age requirements?
How should I prepare for my appointment?
All spa guests must be 16 or older.
Arrive 15 minutes early; late arrivals may impact treatment time. Spa robes, slippers, and lockers provided. Personal items' safety not guaranteed; avoid bringing valuables. Silence phones and no video recording. Treatment modifications are available. Inform us of medical conditions.
What considerations are there for shaving?
Can I purchase a gift certificate?
What forms of payment are accepted?
What is the cancellation policy?
Avoid shaving before body exfoliation or hair removal. Men, shave 2 hours before facial treatments. Notify concierge of health conditions.
Gift the joy of relaxation, health, and beauty. Certificates valid for one year from issue date; not replaceable if lost or stolen. Purchase online at www.ebjspa.com or call 916-486-8338.
We accept cash, MasterCard, Visa, and debit cards. No American Express, checks, money orders, or COD. Maximum 2 forms of payment per transaction. Gift certificates must be present for redemption.
To avoid charges, kindly provide at least 24 hours' notice for cancellations. Late arrivals will be billed in full.