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HOURS

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Tuesday - Friday     9:00am to 7:00pm

Saturday                 9:00am to 6:00pm

Sunday                  10:00am to 4:30pm

 

 

 

SPA FACILITIES

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•         Locker Rooms

•         Eucalyptus Steam Room

•         Turkish Dry Sauna

•         Indulgent catered Luncheons

•         5000sf Full Day Spa and Salon

 

 

 

RESERVATIONS

 

• Reservations may be made by calling the spa reception desk at 916-486-8338.

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• A credit card guarantee is required to secure your appointment for parties of 3 or more, or all-day spa appointments. Full payment is required for holidays.

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• We strongly recommend scheduling appointments in advance.

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• If you have any special physical or medical considerations, please notify the spa when you make your reservation so that we might best prepare for your treatment.

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• All guests of the spa must be at least 16 years old.

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ARRIVAL + ETTIQUITE 

 

CHECK-IN

We require that you arrive to the Spa at least 15 minutes before your scheduled appointment. This will provide you with enough time to change and make use of our beautiful spa facility.

 

Spa robes, slippers, and a locker will be provided upon your arrival to the Spa. If you choose, undergarments may be worn during treatments. All our therapists are skilled in proper draping procedures to ensure that your complete comfort and privacy is always maintained.

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• We are not responsible for loss or damage to personal articles, including clothing or accessories and suggest that you do not bring valuables to the Spa.

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• Please turn off all cell phones and pagers within the Spa to enhance everyone’s experience.

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• All aspects of treatment can be modified to meet your needs.

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• If you have any type of medical condition, please bring it to our attention when booking your appointment as certain treatments may not be recommended.

 

 

FORMS OF PAYMENT

We currently accept cash, Discover Card, MasterCard, Visa, debit cards and PayPal with the MasterCard or Visa logo. We cannot accept American Express, checks, money orders or COD as payment. We do not accept split payments and have a limit of 2 forms of payment per transaction. 

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CANCELLATION POLICY

Because we reserve the time especially for you, we ask at least 24 hours advance notice when cancelling or rescheduling an appointment. As is customary, failure to provide notice will result in a 50% billing of scheduled services.

 

Should you arrive late for your appointment, your treatment will be modified to maximize your remaining time, without compromising the next appointment. You will be charged in full.

 

SHAVING 

Shaving is not recommended prior to any body exfoliation treatments or hair removal process. We do however recommend that men shave up to two hours before schedule facial treatments.

 

SPECIAL HEALTH CONDITIONS

Please notify our spa concierge if you have high or low blood pressure, allergies, any physical limitations, special needs, or if you are pregnant.

 

AGE REQUIREMENT

All Spa guests must be 16 or older to schedule a treatment. Guests under 16 may enjoy most of our services when accompanied by an adult.

 

 

PRIVACY + QUIET POLICY

The Spa is dedicated to maintaining an environment of peace and tranquility. Please help us by respecting our atmosphere of privacy and quiet. Please turn off your cell phone before entering the spa.

 

GIFT CERTIFICATES

Gift certificates are a wonderful way to give the gift of relaxation, health and beauty to the special people in your life. 

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Gift certificates are available at the front desk or by calling us at 916-486-8338.

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We reserve the right to refuse service to anyone at anytime for any reason.